Frequently Asked Questions

We welcome children from 3 months to 5 years old.

We are open Monday to Friday, 7:00 AM to 7:00 PM.

If your child becomes unwell during the day, we will contact you immediately. We follow strict illness policies to protect all children.

We provide daily updates through our parent communication app, including photos, meals, nap times, and learning activities.

Spaces vary by age group. Please contact us to check current availability. We recommend registering early.

Our team speaks Gujarati, Hindi, Punjabi, Marathi, Urdu, Polish and Afghan languages, enabling us to support diverse families.

We celebrate Diwali, Holi, Christmas, Eid, Chinese New Year and many others, promoting diversity and cultural awareness.

Yes! We provide healthy, freshly prepared meals including breakfast, lunch, tea and snacks. Nappies and wipes are also provided.

All dietary requirements and allergies are recorded and strictly managed. Our kitchen prepares alternative meals as needed.

You can apply through the government website. We accept 30-hour codes and can help guide you through the process.

The 30 hours funding gives eligible working parents up to 30 hours of free childcare per week during term time. If stretched across 52 weeks, this equals approximately 22 hours per week all year round.

Yes! We accept Tax-Free Childcare, childcare vouchers, and government funding for eligible families.

Safeguarding is our highest priority. All staff are DBS checked and trained in child protection. We have a designated safeguarding lead.